Terms and Conditions

By accessing galyna.co, placing an order, or creating an account, you agree to these Terms and Conditions in full. If you do not agree, please do not use this website or purchase our products.

These Terms apply to all visitors, registered users, retail customers, and wholesale or trade buyers. Where terms differ for B2B buyers, those differences are outlined in Section 09.

GALYNA reserves the right to update these Terms at any time. Continued use of the site after revisions constitutes acceptance of the updated Terms.

galyna.co is operated by GALYNA and is intended for users who are 18 years of age or older and located within the United States.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of any third party.

You may not:

• Attempt to gain unauthorized access to any part of the site or related systems
• Use automated tools, bots, scrapers, or scripts to extract content or data
• Submit harmful, fraudulent, or misleading information
• Interfere with the security or performance of the website
• Impersonate GALYNA, its employees, or affiliates

GALYNA reserves the right to suspend or terminate access to any user who violates these Terms without prior notice.

You may create an account on galyna.co to manage orders, subscriptions, and preferences. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

By creating an account, you agree to:

• Provide accurate and complete information
• Update your information promptly if changes occur
• Notify GALYNA immediately of any unauthorized use of your account
• Keep login credentials secure and confidential

GALYNA is not liable for any loss or damage arising from unauthorized account access due to failure to maintain credential security.

GALYNA makes every effort to display product colors, textures, ingredients, and descriptions accurately. However, we cannot guarantee that your device screen will perfectly display colors or textures.

All prices are listed in U.S. dollars (USD) and are subject to change without notice.

GALYNA reserves the right to:

• Correct pricing errors
• Cancel orders placed at incorrect prices
• Limit quantities available for purchase
• Discontinue products at any time without notice

Product descriptions and ingredient lists may be updated periodically. Please refer to product packaging for the most current information.

GALYNA accepts major credit cards, debit cards, Google Pay, and other payment methods displayed at checkout.

All transactions are processed securely through PCI-compliant payment processors. GALYNA does not store full payment card details on its servers.

By completing a purchase, you represent that:

• You are authorized to use the payment method provided
• Your billing information is accurate and complete
• Your financial institution will honor the transaction

In the event of a failed or disputed payment, GALYNA reserves the right to suspend order fulfillment until payment is resolved.

GALYNA may offer subscription services that automatically renew on a recurring basis.

By enrolling in a subscription, you authorize GALYNA to charge your selected payment method according to the chosen billing frequency.

How subscriptions work

• You select products and delivery frequency at checkout
• Your payment method is charged automatically on each renewal date
• You may receive reminder emails before renewal processing
• Subscription orders are fulfilled according to the selected schedule

Managing your subscription

You may pause, modify, or cancel your subscription at any time through your account dashboard or by contacting hello@galyna.co.

Changes made before your next billing date will apply to the upcoming cycle. Cancellation requests submitted after billing has processed will apply to the following billing cycle.

GALYNA does not charge cancellation fees.

Price changes

If subscription pricing changes, GALYNA will notify subscribers by email before changes take effect. Continued participation after the effective date constitutes acceptance of the updated pricing.

GALYNA currently ships within the United States.

Estimated delivery timelines begin from the shipment date, not the order date. Delivery estimates are not guaranteed.

Estimated shipping timelines

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Subscription Orders: Fulfilled according to billing cycle timing

GALYNA is not responsible for delays caused by:

• Carrier disruptions
• Weather conditions
• Incorrect shipping information provided by the customer
• Lost or stolen packages marked as delivered

Title and risk of loss transfer to the customer upon delivery to the shipping carrier.

If your order arrives damaged, please contact hello@galyna.co within 7 days of delivery and include photos of the damage.

GALYNA accepts eligible returns within 30 days of delivery.

To initiate a return, contact hello@galyna.co with your order number and reason for return. Returns sent without authorization may not be accepted.

Eligible returns

• Unused products in original, unopened packaging
• Damaged or defective products

Non-returnable items

• Opened or used products unless defective
• Gift cards
• Final sale items
• Products purchased through third-party retailers

Refund process

Approved refunds are issued to the original payment method within approximately 5-10 business days after the returned item is received and inspected.

Original shipping charges are non-refundable unless the return is due to a GALYNA error or defective product.

For subscription orders, refund eligibility applies only to the most recent shipment.

All content on galyna.co - including text, product photography, branding, graphics, logos, formulations, and product descriptions - is the intellectual property of GALYNA or its licensors and is protected under applicable copyright and trademark laws.

You may not reproduce, distribute, modify, display, or commercially exploit any content without prior written permission from GALYNA.

For editorial, press, or partnership inquiries, contact hello@galyna.co.

You agree not to use galyna.co or GALYNA products or services to:

• Violate any applicable law or regulation
• Infringe intellectual property or privacy rights
• Submit false, misleading, or fraudulent information
• Reverse engineer or extract proprietary formulation information
• Transmit spam or unsolicited communications
• Impersonate GALYNA or any third party

GALYNA reserves the right to pursue civil or criminal remedies for prohibited conduct to the fullest extent permitted by law.

GALYNA products are intended for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any disease.

Product claims reflect the intended cosmetic function of the formulation. Individual results may vary.

Website disclaimer

galyna.co is provided on an 'as is' and 'as available' basis.

GALYNA makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of any content on the website.

Limitation of liability

To the fullest extent permitted by law, GALYNA's total liability arising from your use of the website or products shall not exceed the amount paid for the relevant order.

GALYNA shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from use of the site or products.

Some jurisdictions do not allow certain liability limitations. In those jurisdictions, liability is limited to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless GALYNA, its officers, employees, directors, licensors, and affiliates from any claim, liability, damage, or expense arising from:

• Your use of galyna.co or GALYNA products
• Your violation of these Terms
• Your violation of any law or third-party rights
• Content you submit or transmit through the website

This obligation survives termination of your use of the website.

GALYNA may update these Terms periodically. Updated Terms will be posted on this page with a revised effective date.

Your continued use of galyna.co after updates are posted constitutes acceptance of the revised Terms.

If you do not agree to revised Terms, you must discontinue use of the website and any active subscriptions.

These Terms shall be governed by and construed under the laws of the State of Colorado, without regard to conflict of law principles.

Any dispute arising from these Terms that cannot be resolved informally shall be subject to binding arbitration in Colorado.

You waive any right to participate in class action proceedings to the fullest extent permitted by law.

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

For questions regarding these Terms and Conditions, contact:

hello@galyna.co